
Voice AI Audit
Cost · CX · Workforce — single source of truth
Money is one factor. Hiring loops, training gestation, vacant seats, missed calls, CSAT, FCR and after-call work are equally real. Enter your numbers — see the complete impact.
For support, use cost of churn ÷ tickets. For sales, use avg deal value × conversion rate.
Total Monthly Impact
₹38,347
7.1% vs all-in human cost
Annual savings
₹4.6L
Cost / call (Human)
₹24
Cost / call (AI)
₹65
Agent-hours freed / mo
1,092
FCR boost
62% → 77%
CSAT boost
72% → 84%
Salaries & overhead
5 agents
₹1,50,000
Supervision
1 supervisors
₹35,200
Hiring & training
2 leavers/yr
₹3,667
Vacant seats & ramp
4w ramp @ 40%
₹6,231
After-call work
390 hrs/mo
₹56,250
Missed-call revenue lost
1,170 calls missed
₹2,92,500
All-in monthly impact
₹5,43,847
Voice minutes
46,800 min × ₹10
₹4,68,000
Platform fee
₹25,000
Setup (amortised)
₹/month over Year 1
₹12,500
Total monthly
₹5,05,500
✓ 24×7 availability — zero shift gaps
✓ Instant CRM updates via tool integrations
✓ No attrition loop — consistent script forever
✓ Scales 10× overnight, no hiring lead time
✓ Multilingual (Hindi, Tamil, Telugu, Bengali...)
✓ Frees ~1092 agent-hours/mo for higher-value work
✓ HR/Training team relieved of repeated onboarding cycles